Taleorn – AI Story Hero Arena

Privacy Policy

Heroes of Eternity Privacy Policy
Last Modified: July 29, 2025

At Heroes of Eternity, we are committed to protecting your privacy and providing transparency about how your information is collected, used, and safeguarded. This Privacy Policy applies to your use of the Heroes of Eternity mobile app, website (https://HeroesOfEternity.com), and related services. Please review this policy carefully.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily submit during registration or interaction with our platform, including:

  • Name and email address
  • Username and password
  • Hero creations and user-generated content (e.g., backstories, images, battle logs)
  • Payment and transaction data (for Eterium purchases)

Automatically Collected Data

When you use our services, we automatically collect technical data such as:

  • IP address
  • Device type, operating system, and app version
  • Usage metrics (e.g., screens viewed, buttons tapped, battle activity)
  • Error logs and diagnostic data
  • Time and date of access

Device Permissions

To support gameplay and media features, the app may request access to:

  • Your device’s camera (for avatar uploading or screenshots)
  • Push notifications (for battle updates, event alerts, and in-game offers)

2. How We Use Your Information

Your personal data may be used to:

  • Operate and improve Heroes of Eternity services
  • Create and manage your account and character data
  • Deliver gameplay features, personalized content, and match results
  • Conduct internal research, bug analysis, and system enhancements
  • Communicate with you about gameplay, features, support, and promotions
  • Detect fraudulent activity and ensure compliance with our Terms of Service
  • Comply with applicable laws and legal obligations

3. User-Generated Content

By uploading or generating content—such as character names, images, lore, or AI-generated visuals—you grant Heroes of Eternity a perpetual, royalty-free, global license to use, display, modify, and promote that content in connection with the service.

Important: Content created within the app, including AI-generated characters and scenes, may be publicly viewable depending on game settings and ranking systems. You are responsible for the content you generate.

We reserve the right to remove or restrict content that violates our Community Guidelines or Terms of Service.

4. Security of Your Data

We implement commercially reasonable security protocols to protect your data from unauthorized access or misuse. However, no method of digital transmission or storage is completely secure. You are responsible for keeping your login credentials confidential and secure.

5. Data Retention

Your information will be retained for as long as necessary to fulfill the purposes described in this policy or as required by law. Upon account deletion, we will either delete or anonymize your personal data unless retention is legally required (e.g., for fraud prevention or tax obligations).

6. Children’s Privacy

Heroes of Eternity is intended for users aged 13 and older. If you are under the age of 13, you are not permitted to use the service. We do not knowingly collect personal data from users under 13. If such data is discovered, it will be deleted immediately.

7. Sharing and Disclosure

We may share your data with:

  • Authorized employees, contractors, and affiliates of Heroes of Eternity
  • Cloud service providers (e.g., Firebase, Cloudflare) for hosting and data operations
  • Payment processors (for Eterium transactions)
  • Legal authorities if required by law, subpoena, or court order
  • Entities involved in a merger, acquisition, or asset transfer

We do not sell your personal data to third parties.

8. International Data Transfers

Your data may be stored or processed in countries outside your residence. We take appropriate safeguards to ensure compliance with applicable data protection laws, including contractual obligations and technical protections.

9. Your Rights and Choices

You have the right to:

  • Access and update your personal data
  • Request deletion of your account and associated information
  • Withdraw consent to optional data uses (e.g., marketing)
  • Request details on how your data is collected, used, and shared

To exercise your rights, please contact: privacy@heroesofeternity.com

10. Third-Party Services and Links

The app may include links or integrations with external services. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party services you access through the game.

11. Additional Rights for California Residents (CCPA)

If you are a California resident, you may have the right to:

  • Request information about categories of data collected or shared
  • Request deletion of your personal information
  • Opt out of data sharing used for marketing or advertising

To submit a request, contact: cs@heroesofeternity.com

12. Updates to This Privacy Policy

We may modify this Privacy Policy from time to time. Significant changes will be communicated via in-app notices, email, or website banners. Continued use of Heroes of Eternity after changes means you accept the updated policy.

13. Contact Us

If you have any questions or concerns regarding this policy or your data, please contact:

Privacy Team
Heroes of Eternity
📧 cs@heroesofeternity.com